Terms and Conditions

Welcome to Tradepoint Express. By accessing and using our website or hiring our services, you agree to the terms and conditions described below. These terms are designed to clarify our legal responsibilities and limitations.

1. Scope of Legal Responsibility

Tradepoint Express is not responsible for any inconvenience, loss or damage that may arise from the use of our website, the purchase of our products or the hiring of our services, including, but not limited to, delivery delays, logistical problems, malfunction of the page or errors in the information provided. By hiring our services, you agree that any problem that arises will be handled in accordance with the terms agreed in the specific contracts and the corresponding Incoterms, without Tradepoint Express assuming additional responsibility.

2. Contractual Terms and Payment Conditions

The specific terms of each contract, including delivery times, payment conditions and other details, will be defined in the proforma issued. Payment conditions are strict and non-negotiable once accepted. The delivery dates of the products depend on the times established by the factories and the lines of maritime, air or other logistical services, and may be subject to delays or changes due to circumstances beyond our control, such as customs delays, strikes, weather conditions or other external factors.

3. Incoterms and Deliveries

The terms of delivery will be governed by the Incoterms agreed in the contract. The responsibilities of Tradepoint Express end at the agreed delivery point, according to the specified Incoterm. Any additional cost or responsibility that arises after this point will be assumed by the customer.

4. Force Majeure

Tradepoint Express will not be responsible for any delay or failure in the delivery of products due to circumstances beyond our control, such as natural disasters, labor conflicts, changes in government regulations, or any other unforeseen event that affects the ability to comply with the agreed terms.

5. Warranties and Claims

The products marketed by Tradepoint Express meet the agreed quality standards. Any claim or warranty must be submitted within the deadlines established in the contract or the corresponding proforma. Tradepoint Express is not responsible for products damaged during transport once the responsibility has been transferred to the customer according to the agreed Incoterms.

6. Use of the Website

The use of our website is intended to provide information about our products and services. Tradepoint Express does not guarantee the constant availability of the website nor is it responsible for any technical error that may occur during its use. We reserve the right to modify the content of the website without prior notice.

7. Modifications to the Terms and Conditions

Tradepoint Express reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website, and it is the user's responsibility to review them periodically. The continued use of our services or website after the publication of the changes implies the acceptance of the new terms.